MLM Basics

For self-motivated individuals with a knack for sales, opportunities abound to make a little extra cash. Working for a multi-level marketing company (MLM), also known as direct sales and network marketing, can even become one’s primary source of income. However, it is easy to fall under the spell of misleading pyramid schemes. Grand promises, huge sums of cash, and minimal work are very tempting aspects of pyramid schemes. Knowing the difference between legal multi-level marketing and illegal pyramid schemes can help you make the safe decision when considering that job on the side.

Find out when the company was founded. All of the top 25 MLMs have been around for 10 years, and most more than 20. There are certainly legitimate startup MLMs, but treat a company that has been around for less than 10 years with caution. Since pyramid schemes are illegal, the top executives generally close their doors as soon as they turn a decent profit.

Do a web search of the company. With the internet, it is easy to find a wide number of impartial sources with opinions about companies. Add keywords like ‘scam’ or ‘reputation’ or ‘review’ to get directly to people’s opinions. Though pyramid schemes may hire internet marketers to produce false reviews – another illegal practice – you should find positive as well as negative reviews.

Company Year Started
1. Amway 1959
2. Melaleuca 1985
3. USANA 1992
4. Nu Skin 1984
5. Isagenix 2002
6. Forever Living 1978
7. Legal Shield 1972
8. ACN 1993
9. Herbalife 1980
10. 4Life 1998
11. Advocare 1993
12. 5LINX 2001
13. Synergy WorldWide 1999
14. Arbonne 1980
15. Xango 2002
16. Nature’s Sunshine 1972
17. Morinda 1994
18. Mannatech 1994
19. Shaklee 1956
20. Nikken 1975
21. Sunrider 1982
22. Freelife 1995
23. Neways 1992
24. Juice Plus (NSA) 1970
25. GNLD 1958

The Better Business Bureau (BBB) is a good place to start. It is a nonprofit that processes complaints filed against businesses and resolves questions of illegal or unethical behavior.

Look at the company’s structure. Due to their large pool of self-motivated underlings, MLMs may seem similar to schemes on the surface. However, the MLMs use this system as a substitution for a larger advertising budget. This work is done instead by salespeople on the ground telling others about their product. If the company emphasizes the work of the executives in recruiting new members in their ‘downline’ over the role the salespeople play, it is probably a pyramid scheme.

’Downline’ is a term used by MLMs and pyramid schemes to refer to those who work under you. It can be confusing, since MLMs also give salespeople the opportunity for promotion to a supervisory role.

Look at the compensation. MLMs make their money off sales rather than the contributions of new members. They want to recruit and keep better salespeople, so they compensate them well. Pyramid schemes will glaze over the compensation details of the lower tier to tell you how much money you can make after getting promoted. Push them to give you not only concrete profit margins for salespeople, but actual yearly averages of profit for entry-level workers – not the executives.

Find out their refund policy. For the pyramid schemes that have, or claim to have, real products, you have to do a little digging to find out if the product is a scam. One way to do this is to find out if you can expect to receive a full refund for unused products. Pyramid schemes often rely on people buying packages of their useless products only to find out that they are unsellable. Then when the people contact the company, they point to the ‘no returns’ policy in the contract.

Find out how you get promoted. People move up in pyramid schemes based on how many recruits they sign. MLMs promote people based on their sales numbers or similar performance criteria. If you can promote yourself without an official appointment, it is probably a pyramid scheme.

Look at the business model. MLMs should be quite straightforward. The salespeople are recruited to sell large quantities of merchandise to people outside the company. Pyramid schemes rely on exciting promises and buzzwords to cover up the fact that they don’t have a legitimate business model. Their actual model would not entice nearly as many people to buy in.

Business models of MLMs should be easy to understand. For instance, they might have a successful line of hygienic products. Since products like shampoo are inexpensive to produce in mass amounts, there is often a considerable markup for the consumer. Use this method to walk yourself through how the business makes money.

Business models for pyramid schemes are confusing. They often include fantastical promises about revolutionizing their industry or introducing a ‘miracle product.’ More importantly, they emphasize the process of recruitment and promotion over the actual product. Don’t get lured into the job until you understand how the company makes its money.

Do research into what products they sell. This is the biggest giveaway with pyramid schemes. They often don’t even mention what product you’d be selling, but only talk about recruitment and making money off the downline. The products they do sell are often ridiculous and unsellable, picked for the allure of getting rich selling them rather than actually using them. MLMs have useful everyday products that have been sold door-to-door and on the internet for decades.

Some examples of phony pyramid scheme products are ‘miracle cures,’ unfamiliar health products at seemingly high prices, or low-cost, high-yield investment opportunities.

Find out how employees make their money. Often, pyramid schemes offer products with a low profit margin. The real money is to be made from recruiting new members. Since these details may not be apparent to someone outside the company, you will need to use these other criteria to make a decision. The product may not be a dead giveaway.

Let’s say, for instance, there was a pyramid scheme that sold inexpensive DVDs. This seems like a legitimate product. But how much profit can you hope to make off each unit? It may be hard to tell. If there is high reward for recruiting members in addition, look for other signs of a pyramid scheme.

Look at the cash flow. Is the company sustainable? Stable businesses depend on a cycle of production, marketing, and sales. Money goes out and comes in. If money only seems to be coming from people inside rather than outside the business, it is not self-sustainable.

Find out what your contribution gets you. If you get a briefcase of popular cosmetics, it may be a safe investment. If you merely get the opportunity to sign other people to work for you, it is probably a pyramid scheme. It has to be a viable business opportunity for everyone from the downline to the executives

If you discover a multi-level marketing company that you may want to sign-up for, always do a cost/benefit analysis. Weigh all possible costs associated with signing up against all the potential benefits. If the benefits outweigh the costs, you may want to sign-up and try to make some money from the company. The same is true vice versa. In the end, the decision is up to you.

Get a friend to look at a suspect network marketing company before joining it. Another set of eyes is always a plus, especially if they have a background in business. If they are not interested in the opportunity themselves, they stand a better chance of evaluating it impartially.

As people learn to spot the warning signs of pyramid schemes, executives get better at disguising their intentions. They are also masters of manipulation and will say anything to get you to sign. If you are unsure whether a job opportunity is with a MLM or a pyramid scheme after evaluating them based on these criteria, shy away from it. It’s better to be safe than sorry.


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